![]() ![]() Press Window Key + R to open the Run command.ġ2. Select Corsair Utility Engine in the list, and then select Uninstall.ġ0. Open the Programs and Features options.ĩ. Once your computer is back up and running Open your computer's Control Panel.Ĩ. Unplug the headset from your computer and DO NOT plug it back in until the instructions state to.ħ. Right click on the corsair headset and select Uninstall Deviceĥ. instead of Dellĭo the following steps exactly and see if they resolve your issue.Ĥ. You are unlikely to have the same-named device, so use this for the Nvidia Audio, Realtek, etc. Let's try these steps, which can help with help with audio cracking and disconnections in some cases: Some help would be greatly appreciated as I do in fact really like this headset and it has worked fine for the last year or so. There is a lot more in the log, but I don't really know what is relevenat and what isn't so just ask if you need more.Įverything seems to be pointing to a hardware-related problem as it mostly occurs when the headset is moved in some capacity, but even that I don't understand as I haven't dropped or otherwise manhandled my headset in any way. Here is the log from the moment the sound cuts to when it re-enabled ~30 seconds later: ![]() I also enabled the debugging log setting in iCUE and can see that something is going awry when the sound cuts. ![]() Tried disabling the USB selective suspend setting, tried looking for ways to update the firmware but that is seemingly also not possible (as other users also have expressed in their topics), changing USB ports, reinstalling iCUE, and so on. It also goes without saying that I've tried everything that was proposed as potential solutions in those topics to no avail.Ī small handful of the things I've myself tried to alleviate the problem: You should be aware of this issue by now as I've seen plenty of (unresolved) topics from other users experiencing the exact same problem. I will also sometimes cut audio when moving into another sitting position and sometimes it will just cut seemingly at random. The problem is that almost every time I take the headset off and lay it on my desk it will cut audio for 30 seconds before re-enabling it. I have the same problem - tried your fix but i don't have anything in my power settings for a USB - any other ideas.I have some problems with my HS60 Haptic headset. On a hunch I had him disable the USB selective suspend setting and he hasn't had the problem since. Forcing a firmware update didn't fix it, updating iCue didn't fix it, we couldn't figure out what to do. Well, my bf recently got this same headset and he was having that beeping problem. So I had this problem where my mic sounded like absolute trash and after going back & forth with Corsair tech support, they finally suggested the above solution. Laptops, there will be On Battery and Plugged In. On desktop pc, there should only be one instance. In Windows, Search for Power & Sleep Settingsįind your current plan and select Change Plan Settingsįind USB Settings and expand it by clicking the + icon This is applicable to both laptop and desktop pcs. For anyone still having this problem, I have a possible fix. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |